Bestellen »Service level agreement (SLA)

Service Level Agreement (SLA)

Ensure the availability of your website and application up to 100% uptime!

ExactHost Service Level Agreements

In combination with management activities you can choose from four Service Level Agreements (SLAs).
With this we commit ourselves to keep your websites and applications available.

SLA Bronze € 29,00 p/m

exacthost bronzesla

For organizations that want to be able to call on our hosting experts on weekends and holidays.

Service window: 7x24x365
Response time during office hours: 2 hours
Response time outside office hours: 3 hours

Meer informatie

SLA Silver € 59,00 p/m

exacthost silver sla

For organizations where the availability of the websites or applications has an exceptional priority.

Service window: 7x24x365
Response time during office hours: 1 hour
Response time outside office hours: 2 hours

Meer informatie

SLA Gold € 89,00 p/m

exacthost gold sla

For organizations that are extremely dependent on the availability of the servers, websites or applications for continuity and expect the highest possible commitment to technical support from our hosting experts.

Service window: 7x24x365
Response time during office hours: 30 minutes
Response time outside office hours: 1 hour
Provided with 99.99% uptime guarantee

Meer informatie

SLA Platinum € 119,00 p/m

exacthost Platinum sla

For organizations that are extremely dependent on the availability of the servers, websites or applications for continuity and expect the highest possible commitment to technical support from our hosting experts.

Service window: 7x24x365
Response time during office hours: 5 minutes
Response time outside office hours: 15 minutes
Provided with 100% uptime guarantee

Meer informatie

Copyright © 2002-2019 ExactHost

  • Microsoft Partner
  • SIDN Nederland
  • Dell Nederland
All prices are exclusive of 21% VAT

Do you have a question?

EN: +31 70 - 388 77 11
BE: +32 03 - 808 52 80
ExactHost Twitter ExactHost Facebook ExactHost Google+